At the outset, we would like to point out that the term “consumer”, despite its modernity, was present in Islamic legislation, including his saying, may God’s prayers and peace be upon him, “He who deceives us is not one of us,” and the Almighty’s saying: “And give fullness to measure and balance with justice.”
In practice, there was a calculating device in the Islamic state as a tool for consumer protection, but in the positive laws, consumer protection systems were found to combat commercial fraud, and to pay attention to the consumer as the technically and economically weak side in his relationship with the professional and the professional product and the financially and informationally able.
In view of the rapid development in the use of the Internet in various fields, including the conclusion of contracts and the payment of the value of goods or services electronically, the user (the consumer) has been exposed to the risks of violating the confidentiality of credit card numbers, or transferring money for a purpose other than for the purpose for which it was intended.
As a result of the desire to protect the consumer, and to encourage electronic commerce, many European consumer protection laws were issued, especially after recognizing in many countries the electronic signature and the legal value of electronic transactions. Egyptian electronic.
In Saudi Arabia, in 2007, many websites appeared to inform consumers of their rights and give them advice and instructions to claim their rights.
One of the sites that gained popularity and popularity among the consumer public is a site created by some young people interested in consumer rights called Muqata’, meaning the boycott of greedy merchants. The site’s objectives as set by its organizers are as follows:
1. Putting an end to the rise in prices.
2. Awareness of the consumer about the products that have recently unjustly raised their prices.
3. Finding alternatives to other products to maintain their prices and support them.
Another group of people interested in consumer protection established a website (Al-Mustakir.com), which is concerned with consumer affairs in the Kingdom of Saudi Arabia and the Arab world.
The Kingdom also paid attention to a law on consumer protection, as it issued the electronic transactions system and its executive regulations, which entrusted the National Center for Digital Certification with many tasks, including defining the duties and responsibilities of the certification service provider (Article 18). (2/3) That the electronic record include the data that determines the identity of the record, and its connection to electronic transactions and other electronic records, and Article (4) of the Executive Regulations defines the way to keep records, and Article (5) specifies the conditions for keeping, which is what gave protection to electronic transactions effectively.
And given that dealing with the Internet has become large, and there are many sites that organize millions of fake and fraudulent advertisements directed to Internet sites in order to attract the Internet user and lure him into transactions intended to defraud, and due to their large number, it is difficult to catch and report them, and no particular party alone can confront these Criminal elements are widespread on the Internet, which explicitly threatens users’ trust in the sites they visit.
Therefore, it was proposed to establish a Saudi organization consisting of an alliance of the dealing authorities on the Internet, and to be a non-profit organization to protect the consumer, the Internet user, to detect these ads, especially on sites, forums and blogs, and to exchange information among themselves about fraud through advertisements and alert the user of the type of these malicious ads and the development of mechanisms that It will counteract and block it.
The topic needs several articles and not one article due to its importance, and I will suffice here with what I wanted to explain in order to point out the importance of this topic.
